Labour, Plant, Surveying...
Reliability in the recruitment industry is everything. It can be our biggest disappointment at Darcy when we spend time vetting candidates thoroughly and they let us down. This is bound to happen on occasion and we appreciate things can crop up - however not everyone in the recruitment world is as honest as we are. It certainly doesn’t help our clients who are expecting people on site and have deadlines to work too. Managing this headache when it occurs is part of our service.
It is frustrating for us when it happens because our customer is let down and in turn our reputation is tarnished. And we have been given every excuse in the book from some people. The hardest thing to manage is when someone says they are up for a job, has a wealth of experience and does not show up.
As part of our service for both customers and candidates we ring all of our starters on the morning they go in - ensuring they have got to site and are happy with the job. On the odd occasion they do not show up, we have a contingency plan in place. Our team gets back on the case for a replacement immediately as a matter of urgency.
We are operational 24 hours a day and open the office from 7:30am. That makes us ready to help our clients and candidates as early as possible.
As a rule of thumb we shortlist a number of candidates per job but only ever offer the correct amount of candidates the work. We always inform anyone who was unsuccessful they will be kept in mind for a back-up. This keeps with our values of being ethical.
Sean Rice, Resourcer at Darcy Associates comments on let downs: "The recruitment industry is tarnished with a reputation of unreliability. Darcy Associates is looking to change this image. While we have no control on people whether they turn up for work or not - one thing we can do is to vet candidates properly. Sometimes it can be hard not to take let downs to heart but having a strong team behind you to help resolve issues for our clients really makes us stand out"
We use the latest technology and CRM system to get the best pool of candidates for the job. There is always a plan and process in place to be on standby with resolutions happening as quick as possible for our clients. In an ideal world we try for a same day replacement so the job is not disrupted.
If you are looking for a recruitment agency that cares about its clients and candidates, vets applicants strictly and always strives to be number one - give us a call.
Our offices are open Monday to Friday 7.30am to 17.30pm
We have a 24/7 standby team always able to assist
Free training services provided to all clients and candidates
Credit terms available
Single point of contact consultants
Darcy Associates Limited | Recruiters for the Construction Industry